Plans overview
| Plan | Best for | AI model access | Agents |
|---|---|---|---|
| Free | Personal exploration | Groq (fast inference) | Not included |
| Pro | Power users | Groq + Anthropic Claude cascade | Up to 5 active |
| Pro+ | Teams up to 15 | Groq + Anthropic + priority queue | Up to 20 active |
| Enterprise | Larger teams (up to 50) | All models + dedicated capacity | Up to 100 active |
| Enterprise+ | Unlimited scale | All models + SLA guarantee | Unlimited |
Upgrade or downgrade
To change your plan:
- Go to Settings → Billing.
- Tap Change Plan.
- Select the new plan and confirm.
Upgrades take effect immediately. You are charged a pro-rated amount for the remainder of the current billing period.
Downgrades take effect at the end of the current billing period. You retain your current plan's features until then. If your usage (seats, active agents) exceeds the limits of the new plan, you will be prompted to reduce before the downgrade completes.
Invoices and receipts
All invoices are emailed to the billing address on file immediately after each charge. You can also download past invoices from Settings → Billing → Invoice History.
Each invoice includes:
- Billing period dates
- Plan name and seat count
- Any pro-rated adjustments
- Tax amount (where applicable)
- Payment method last 4 digits
To update your billing email or add a company name and VAT number to invoices, go to Settings → Billing → Billing Details.
Cancel subscription
To cancel, go to Settings → Billing → Cancel Subscription and follow the prompts. Your subscription remains active until the end of the current billing period — you will not be charged again after that.
After cancellation your account moves to the Free plan. Your data, chat history, and configurations are retained for 90 days. After 90 days, inactive Free accounts may be subject to data retention policies — see theData Privacy article for details.
Common questions
My payment failed. What happens?
We retry failed payments 3 times over 7 days. If all retries fail, your account moves to a restricted state — you can still access your data but agents are paused. Update your payment method in Settings → Billing to restore access.
Can I pay annually instead of monthly?
Annual billing is available on Pro+ and above and includes a discount. Contact our sales team or submit a billing ticket and we will set this up for you.
Do unused autonomy hours roll over?
No. Autonomy hours reset at the start of each billing period. They do not roll over or accumulate.
I was charged twice. What should I do?
Submit a billing ticket with the charge dates and amounts. We will investigate and issue a refund within 5 business days if a duplicate charge is confirmed.
Can I get a refund?
We offer refunds within 7 days of the initial charge for new subscriptions. Subsequent billing periods are non-refundable. Contact support if you believe an exception applies.
Billing issue not listed here?
Submit a billing ticket and we will respond within 4 hours.